22 Dec 2016

Merry Christmas 2016 and Happy New Year

Santa Hat on postFrom all the team at Infinite just wanted to say thank you to all our clients for 2016 and wish you a very Merry Christmas.

Some of the team will be enjoying some time off, so the office will be closed from 4pm December 22nd 2016 and we will return on January 3rd 2017. Over the break, we have a skeleton crew available to assist you. Please send an email to support or leave a message when calling and we will get back to you as soon as possible.

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19 May 2016

Your business and the nbn

Your Business and the nbn - Group of men talking at a tableMost people are aware that the nbn is now rolling out across the country, but what you may not know is that businesses will not get switched over automatically. Canberra businesses will need to switch over before they get switched off.

Services provided over the nbn will replace phone and Internet services running on most of the existing landline networks. This upgrade to our existing telecommunications infrastructure means businesses can expect faster and more reliable broadband, better Wi-Fi, e-commerce and cloud storage.

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04 May 2016

No more dread, raising money for White Ribbon

No more dread campaign imageWe’ve been busy here at Infinite over the past few months with more businesses than ever wanting Fibre Ethernet and nbn connections! – but we never lose sight of what’s happening in the lives of our team. Have you ever wondered about the person behind the voice at the end of the line?

Many of you have dealt with our systems administrator, Jonno Walmsley, over the past few years, but what you may not know is Jonno is the proud owner of what he calls “some amazingly supreme dreadlocks”… but not for long.

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27 Apr 2016

Small fish, big splash: Your local ISP

No more dread campaign imageHere at Infinite Networks, working local also means living local. Our team are your solutions architects, senior web developers, client support officers and project managers, as well as your neighbours, friends and customers. At Infinite we employ the best local people, many of whom shop at the same places, visit the same cafes, and enjoy the same outdoor spaces as you, our business clients.

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24 Mar 2016

Sprinting to Website Success

Dixon Advisory Website desktop screen shotHow do you successfully create and launch a new, modern website for a major financial services company? Is it great design, architecture or marketing?

When Dixon Advisory decided to redevelop their website, they discovered it was all of the above and much more, all combining seamlessly that led to the successful launch of the new dixon.com.au.

The development of dixon.com.au brought together a diverse range of skills, suppliers and Dixon Advisory staff from Canberra and around Australia with the common goal of launching the best digital reflection of the Dixon Advisory brand. The new website embodies the professionalism and premium SMSF support services that Dixon Advisory are renowned for using cutting edge technology and enterprise solutions.

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22 Feb 2016

What high speed broadband is best for your business? nbn, FTTP and FTTN

FTTP, FTTN and ADSL2+ comparison chartUntil recently, Fibre to the Premise (FTTP) has been the sole solution for businesses wanting high speed broadband. However, as part of the national nbn rollout, a different type of high speed broadband is now available. Fibre to the Node (FTTN) or VDSL2 is currently being delivered to buildings where FTTP is not available or where it will take time to be installed.

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27 Jan 2016

We now have Xero to Xero capability

We recently integrated our billing system with the Xero cloud based accounting platform. This means you can get a direct feed of all your sales and purchases – so no more data entry! Contact us for your Xero To Xero Network invite.

Can your ISP provide Xero integration for sales & purchases?

For more information see Xero’s help article http://help.xero.com/#X2XSendKey

Infinite is a Specialised Internet Service Provider located in Canberra with a dedicated local team. We provide Ethernet, nbn, VDSL2, Private Networks including Hosting and Web Development solutions.

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14 Jan 2016

How to diagnose speed issues

Slow download speedometer illustrationOne of the most common questions we get is “Why is my Internet so slow?”

While the answer may be as simple as the file size is too large to email, there may be other underlying issues. When your Internet speed or connection is slow, there are a number of small checks you can make before logging a fault with us. It is important to do these checks beforehand to ensure a technician is not called out needlessly.

These general troubleshooting checks can be done quickly to resolve immediate issues.

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