Fax to Email Service2021-09-27T15:23:28+10:00

Modern Business Fax service.

Bring the old into the new.

A new way of sending and recieving Faxes!

Our Cloud-based Fax to email services allows business to send and receive faxes without needing a physical line in place. This means that Canberra business can step away from analog phones systems and incorporate Digital phone system without worrying about losing their existing fax numbers.

Businesses don’t need to worry about maintaining physical fax machines or other equipment that come with traditional Fascmile. Incoming faces are simply received via email and outgoing faxes are sent the same way, saving your business time by staff not need to step away from their desk.

Infinite Networks - Canberra
Infinite Networks - Canberra
Infinite Networks - Canberra
Infinite Networks - Canberra

All the geeky tech specs

With a cloud-based Fax to Email service you get;

  • a dedicated number

  • Free Setup Cost ($0.00)

  • Inbound Faxes are free/included and unlimited.

  • Outbound faxes are $0.10 per page.

  • Monthly charge is only $15.00 Inc GST. 

Frequently Asked Questions

How many email addresses can receive my customer’s faxes?2021-09-02T20:32:19+10:00

It is only possible that one nominated email address can receive the initial inbound fax.

However, you can setup an email group that can be used as the nominated email address. This means you can then add or remove email address as needed and each email address in the group will receive a copy of the fax.

Alternatively, you could also setup a forwarded based on the inbound dedicated number.

How do i get an email address authorised to send faxes?2021-09-02T20:28:48+10:00

Infinite Networks will request a list of email addresses that you wish to authorise during your onboarding period. However, if later on, you wish to add an authorised email account then this can be requested from our friendly team by sending a support ticket to support@infinite.net.au

Can anybody in my business send faxes via email? 2021-09-02T20:26:47+10:00

Special Email Addresses need to be authorised. This ensures that outgoing Faxes are authenticated and genuine so ensure that a strange can’t send a fax on your behalf. Once the email address has been authorised, then faxes can be sent through the fax gateway as an authenticated fax.

Do I get to choose my fax dedicated number?2021-09-02T20:24:30+10:00

It isn’t possible to chose your dedicated number but we can provide a dedicated number with your state prefix.

If you are located in Canberra then we can provide a 02 61## #### number.

Which number appears when my customers receive my fax?2021-09-02T20:21:31+10:00

The reply-to number for the fax will be the unique and dedicated number that Infinite Networks provides you.

What happens to my existing fax number?2021-09-02T20:18:43+10:00

Infinite Networks understands the importance of keeping your existing fax number available and functioning during the transition. You will need to contact your current carrier and request for a Call Diversion to a temporary number that Infinite Networks will provide you in person. Your customers will not see the difference as they will continue to fax your existing number.

We can also help with

Voice

We offer various voice solutions, such as a single line option for your business, Business SIP Trunks or a complete cloud-based phone system, allowing you to make calls from anywhere in Australia.

Our solutions are tailored for business us, with a fixed cost per month and no requirement to have equipment at your business location.

More Info About Our Voice Products?

Business networks

Our Private Network offering leverages the Ethernet coverage of tier 1 carriers, giving our customers greater coverage and cost effectiveness by avoiding a single provider.

As a business Internet Provider, we can provide your business with a true MPLS private network or SD-WAN nation-wide using our multi-carrier services.

More about Business Networks

Fibre Internet

We partner with all the major fibre carriers connected to our Data Centres in Sydney and Canberra. We are not restricted to using only one carrier and are thus able to create the best Business fibre network solution for you. We also can offer Fibre1000 and Fibre400 connections which are high-speed, cost-effective Internet services that are available in buildings connected to the TPG network.

Interested in Fibre Internet?

nbn™

The nbn™ is Australia’s new broadband network which is an upgrade to Australia’s existing telecommunications infrastructure with faster and more reliable broadband. Infinite can now offer a variety of business nbn™ plans.

Our focus on quality and getting the very best out of Australia’s latest broadband network is second to none.

Learn more about nbn™

Professional Installation

We offer professional installation for nbn™ services. This end-to-end solution eliminates the common nbn™ connection challenges and complexity. This service is particularly useful for sites where there are multiple units and the nbn™ will only be installed to the building MDF.

Learn About Installations

Enhanced SLAs

We now offer Service Level Agreements (SLAs) with nbn™ services. This distinguishes business-grade nbn™ from residential-grade services. SLAs help your business minimise potential service disruption and allow for faster rectification of any services faults.

Find Out About SLAs

Managed Routers

When it comes to networks the router at each is the key to connectivity between the internet and your business. Infinite Networks uses Cisco routers due to their enterprise hardware and leading-edge software.

About Managed Routers

Mobile Broadband

Infinite Networks Mobile Broadband can be packaged with an NBN solution to provide a business continuity option for businesses that can’t afford to have downtime during operational hours.

About Mobile Broadband Solutions

Additional IP Addresses

Infinite Networks Business broadband and Fibre connections come with a static IP Address. However, if you require more additional IP addresses then Infinite Networks offers IP Ranges that provide  1 to 30 IP Addresses.

Looking for IP Addresses?

Symmetrical connections

A symmetric internet connection means that the data speed and file transfer rate is the same in both directions. So you get the same download and upload speeds, at the same time.

Get in Touch

Managed firewall

A Managed Firewall is a network security solution that includes traffic inspection, intrusion prevention and policy enforcement. Your network is protected by a single on-site device.

Get in Touch

Get connected

Get connected

Enquire now

We are here to help your business thrive through technology.

If you want a quote, or if you have a question, you can send us a message below or call us on 1300 790 337 between 8:30am – 5:00pm AEST on weekdays.

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You are in good company

Here a few words from our customers.

“They solved a number of challenges for us in a very short amount of time”

Infinite has been a fantastic support to our business at A New Approach (ANA). They solved a number of challenges for us in a very short amount of time ahead of launching our new website, providing us with a secure and stable service and ensuring the transition was seamless. We have been incredibly grateful for the very responsive team at Infinite and thank them for their ongoing support.

Alexandra Nichols, the Director of Media and Communications of A New Approach

“Why I’m an Infinite Networks client, and why I tell other businesses about Infinite.”

Infinite Networks supported us as we deployed our Canberra and Brisbane teams remotely to work from home.  Our need to be operational before a Monday saw Infinite team members deliver critical devices to private addresses after hours on a weekend.

Ian Lindgren, Executive Chairman of the PayMe Group.

If you would like to read what some of our other customers have said about Infinite Network’s team and the services we offer. then jump on to what are clients are saying. 

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