nbn™ for Business

Business focused nbn™

We can connect your business to Australia’s fastest Internet with dedicated business plans.

Our focus is all about providing the best Internet connections to Australian businesses like yours.

Our support team is based in Australia and will work with you to get you connected right, first time. No waiting on hold for ages. We treat you like a person not a number.

Our commitments

100% Australian! Responsive and local Australian support so you will never speak to an overseas call centre.
We don’t oversubscribe! So you get Better Speed, Better Service.
We are a Business focused ISP so you know your will business will be looked after. No slow downs at 3pm when kids get home and jump online.
Fast domestic and international networks for the best experience possible.

Infinite nbn™ packages

We give you the flexibility to build that nbn™ package that’s right for your business.

Speed options

50/20Mb

From $79⁹⁵monthly

Perfect for 5-8 users
300GB or Unlimited monthly transfers
Static IPv4 Address
12 month contract
Expert Local Support
Native IPv6 support
All nbn POIs

Select plan

100/40Mb

From $99⁹⁵monthly

Perfect for 8-15 users
500GB or Unlimited monthly transfers
Static IPv4 Address
12 month contract
Expert Local Support
Native IPv6 support
All nbn POIs

Select plan

250/100Mb

$209⁰⁰monthly

Perfect for 15-30 users
Unlimited monthly transfers
Static IPv4 Address
12 month contract
Expert Local Support
Native IPv6 support
All nbn POIs

Select Plan

500/200Mb

$319⁰⁰monthly

Perfect for 30-50 users
Unlimited monthly transfers
Static IPv4 Address
12 month contract
Expert Local Support
Native IPv6 support
9CVI & 9QBN POIs only*

Select plan

1000/400Mb

$429⁰⁰monthly

Perfect for 50-100 users
Unlimited monthly transfers
Static IPv4 Address
12 month contract
Expert Local Support
Native IPv6 support
9CVI & 9QBN POIs only*

Select plan

* 500/200Mb and 1000/400Mb speeds only available from Civic and Queanbeyan nbn Point of Interconnects

Infinite Networks

4.9

Based on 50 reviews

review us on

Chris Johnson

03:29 25 Nov 22

Infinite Networks has been our ISP for more than 7 years and we have always appreciated their support. In particular, Sheryll helped us transfer from VDSL to NBN without suffering any significant drop-out despite a very short notice advice from VDSL host.

Tuggeranong Homestead

01:06 24 Aug 22

Thank you infinite for acting so promptly with reinstalling our website, your efforts are very much appreciated. The customer service was friendly and very professional and I appreciate you nominating another plan better suited to my business needs. Thanks Simon

James Coate

07:03 22 Aug 22

Luke provides an excellent service, is prompt and professional. Very easy to deal with along with the rest of the team.

Jodie Kirkness

02:03 11 Aug 22

Infinite Networks were a pleasure to deal with. Highly responsive and flexible. Particular thanks to Swati for making such a difficult process run smoothly!

John Howarth

06:10 27 Jul 22

Highly professional, responsive and friendly service from Simon Dimes. I have found all staff at Infinite to be great - a refreshing change from having to deal with often unresponsive and unhelpful overseas call centres. Very happy with this Canberra business.

Thu Huong Le-Roberts

03:31 13 Jul 22

Very happy with Infinite. They are very helpful and thorough with their services during our office move - always checking in with us and directly with our IT personnel to ensure the work progress. Their staff, Sheryll Manuntag in particular, are so patient, helpful and proactive. Thank you!

Nathan Smith

00:35 13 Jul 22

The team at Infinity Network (Sheryll) provided great service and followed up to ensure everything was working normally after the job was completed.

Avik chand

02:16 03 Apr 22

I'd like to just say, I have received exceptional customer service and information update. Despite it being a weekend and after hours for customer support, I've relieved exceptional update and communication by Luke Beard, who went above and beyond in assisting me and keeping me updated with the issues. Thank you again Luke!, I would definitely recommend friends and family to you.

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Phone line options

No thanks

That’s cool, you don’t have to.

Lite ($11/month)

Call charges apply. See our rate card.

Unlimited ($44/month)

Local, national, and international calls included.

Hardware

Modem/Router

We recommend the NetComm NF18ACV. We can send you an NF18ACV for $165 including delivery, pre-configured so all you need to do is plug it in.

Phone

We recommend the Grandstream GXP1628. We can send you a Grandstream GXP1628 for $120 including delivery, pre-configured so all you need to do is plug it in.

No small print (there’s nothing to hide)

12 month contract on all plans.
Static IPv4 address.
Native IPv6 range by default.
Expert Local Support is standard.
300Gb and 500Gb plans are shaped to 10/10 Mbps when over quota.

You can find product info, policies and agreements in our Important Documentation.

Get connected now

Frequently Asked Questions

Which brand of router do you use for fibre and managed services?2022-07-14T11:53:21+10:00

Which brand of router do you use for fibre and managed services?

Cisco routers are our preferred hardware vendor for fibre and managed services.

How are my business phone lines impacted by the nbn™?2021-08-30T14:22:25+10:00

How are my business phone lines impacted by the nbn™?

Yes, you can use the Address check on the nbn™ website: https://www.nbn™co.com.au/connect-home-or-business/check-your-address

How are my business phone lines impacted by the nbn™?2021-08-30T14:19:45+10:00

How are my business phone lines impacted by the nbn™?

For now, they shouldn’t be affected because we are able to utilise a service called “Voice Continuity” during the provisioning process which tells technicians to not use the Phone Line (PSTN) as a conduit for the install and keep the original telephone functional.

Is the nbn™ more expensive than ADSL?2021-08-30T14:19:21+10:00

Is the nbn™ more expensive than ADSL?

No, not in particular as both depends on criteria like how much data usage they would need. NBN™ comes in three different speeds (25/10, 50/20m 100/40) and usually a lower speed will be a cheaper plan.

Why should I change over to the nbn™?2021-08-30T14:18:58+10:00

Why should I change over to the nbn™?

It future proofs your phone and internet connection by removing it from a 1970’s technology to a Fibre Network technology.

What are the benefits of nbn™?2021-08-30T14:18:27+10:00

What are the benefits of nbn™?

In comparison to traditional ADSL, every aspect of the technology – nbn™ is better than ADSL. But the two main benefits to nbn™ are the speed and the stability. Even for the less favourable nbn™ “Fibre To The Node”, the speed and stability are greatly increased, and benefits are further increased if you a lucky enough to have “Fibre To The Curb” or “Premise”.

What happens if I don’t switch over?2021-08-30T14:17:45+10:00

What happens if I don’t switch over?

Around 18 months from the time that nbn™ is available at your address. The nbn™ Co will start a process known as the Copper Disconnections which if nothing occurs – the copper, line and Phone Number will no longer function.

Is it true that the nbn™ from all providers are the same?2021-08-30T14:17:20+10:00

Is it true that the nbn™ from all providers are the same?

On the surface all providers use the same technology, however, an important point of difference is that providers such as Infinite Networks don’t over subscribe their service like the other major brands – so it is a logical conclusion that Infinite Networks’ service is usually faster. Another important consideration is the level of customer service and response times. We have heard countless stories from our customers (who have come from other providers) stating that the main reason they have switched to us is the slow response time to their problems. At Infinite Networks we guarantee responsive and local Australian support so you will never speak to an overseas call centre.

Is it compulsory for my business to switch over to nbn™?2021-08-30T14:16:11+10:00

Is it compulsory for my business to switch over to nbn™?

Most of the copper network will be no longer be available sometime in the near future. This will make it compulsory for a Business to switch from the traditional copper network to nbn™. However, businesses that have VDSL available won’t be forced from ADSL to nbn™.

We can also help with

Enhanced SLAs

We now offer Service Level Agreements (SLAs) with nbn™ services. This distinguishes business-grade nbn™ from residential-grade services. SLAs help your business minimise potential service disruption and allow for faster rectification of any services faults.

Find Out About SLAs

Additional IP Addresses

Infinite Networks Business broadband and Fibre connections come with a static IP Address. However, if you require more additional IP addresses then Infinite Networks offers IP Ranges that provide 1 to 30 IP Addresses.

Looking for IP Addresses?

Professional Installation

We offer professional installation for nbn™ services. This end-to-end solution eliminates the common nbn™ connection challenges and complexity. This service is particularly useful for sites where there are multiple units and the nbn™ will only be installed to the building MDF.

Learn About Installations

Phone

We offer various phone solutions, such as a single line option for your business, Business SIP Trunks or a complete cloud-based phone system, allowing you to make calls from anywhere in Australia.

Our solutions are tailored for business us, with a fixed cost per month and no requirement to have equipment at your business location.

More Info About Our Phone Services?

Managed Routers

When it comes to networks the router at each is the key to connectivity between the internet and your business. Infinite Networks uses Cisco routers due to their enterprise hardware and leading-edge software.

About Managed Routers

Mobile Broadband

Infinite Networks Mobile Broadband can be packaged with an NBN solution to provide a business continuity option for businesses that can’t afford to have downtime during operational hours.

About Mobile Broadband Solutions