Infinite SmartLife Now available

Your home network, monitored and
protected
by a real Canberra team

Not just faster internet, a fully managed, secure home network with Wi-Fi 6, built-in threat protection, parental controls, and local support that actually answers.

Go Beyond

Infinite SmartLife

A smarter way to
connect your home

  • Plans for every household

    Whether you’re looking for essential security, professional grade performance, or the ultimate home network, we have four plans designed to suit your needs

  • Introducing the SmartLife Wi-Fi system

    This isn’t just faster internet, it’s a smarter and safer way to connect your home to the Internet. Infinite is the first ISP in Australia to deliver a truely smarter Internet experience

  • Why you and your family will love it

    In today’s homes, the number of connected devices is growing fast. We are finding people need more than just speed but also security, control, and reliability

  • Next generation hardware

    Next level hardware with dual 2.5G ports, fast Wi-Fi 6 ready for multi-gig plans coming soon. Need wider coverage? Just add another unit and mesh together to extend your Wi-Fi

4.9
Based on 309 reviews
Andrew Goodall profile picture
Andrew Goodall
3 days ago
Fast onboarding and great performance. Sabina was very responsive.
S DG profile picture
S DG
1 week ago
Signed up as a new customer last month on GFast network, didn’t even know these guys existed until I had issues with my previous ISP and decided to switch to Infinite Netwoks, from the get go I’ve nothing but great service, from onboarding to getting my VOIP number ported it’s been smooth sailing. Speed is good (expected slightly better considering I’m about 150 metres from the node, but good enough. Simon and Ruby have been awesome, hats off to you all at Infinite and I wish I found you guys ages ago.keep up the great service, I’ll be recommending you guys to everyone.
Glen English profile picture
Glen English
3 weeks ago
great uptime and low latency. good staff.
Dave Britt profile picture
Dave Britt
1 month ago
I have been using Infinite Networks for a number of years now and their support has always been outstanding. Special shout out to Ruby who went above and beyond to solve a particularly confusion issue for us and kept our business running!
Brittany Halls profile picture
Brittany Halls
2 months ago
Simon was incredibly helpful throughout the whole process of setting up our new phone service. He was always on top of everything and regularly kept us updated by phone or email, so we always knew where things were at. Any time we had a question or needed help with something, he was quick to get back to us and made the whole setup process really easy. We’re really happy with the service Simon provided and genuinely appreciated how helpful and proactive he was throughout. Thank you, Simon!
CTS CORPORATION profile picture
CTS CORPORATION
2 months ago
We really appreciate the prompt and professional support from the Infinite team, especially Simon Dimes. He was able to resolve our website issues within just one day. Amazing service! Highly recommended!
Tom Tokich profile picture
Tom Tokich
2 months ago
Sabina provided excellent service through the whole process
Nadine Stephen profile picture
Nadine Stephen
2 months ago
Simon was incredibly helpful and responsive in solving my access issue!
Christopher B profile picture
Christopher B
2 months ago
Have been with Infinite Networks for several years now, and I can confidently say they are much better than other providers. After dealing with endless frustration with other providers in the past, the consistently fast speeds and incredible service prpvided by Infinite Networks has really stood out. Thanks as well to Simon, who was fantastic during my recent move. He handled everything smoothly, made the transition completely hassle-free, and provided the great support I’ve come to expect from their team over the years. Having genuine local support makes all the difference. Highly recommended!
These guys are very good at what they do, friendly and professional. Highly recommend
Tony G profile picture
Tony G
3 months ago
This is a fantastic ISP. We are getting amazing speed on the "Vision" plan (4/5 times faster) than our previous plan and paying less per month. The service desk is also remarkably great. We had a compatibility problem on start up and the response was brilliant – they even hand delivered an alternative modem/router to assist on the day of the service call. (Shout out to Sabina who was so extraordinarily helpful.) Highly recommended.
Vanessa profile picture
Vanessa
3 months ago
Recently signed up with Infinite – very fast easy process with great & responsive customer service by Simon and the team.
Matthew Sammels profile picture
Matthew Sammels
3 months ago
I switched to Infinite's G.fast network a few years back. Setup was quick and I was up and running in no time at all. Speeds are always at what I am subscribing to. In the rare occasions that there's an issue, I really appreciate the prompt local help and support from Luke and the Infinite support team.
Anthony Toms profile picture
Anthony Toms
3 months ago
I recently had issues with my ip phone connection not making or receiving calls all while my internet connection was fine. Simon Dimes was very helpful and resolved the issue with my phone with in a short time frame. Infinite and the team go above and beyond to ensure their customers issues are resolved promptly. I would highly recommend them for phone and internet services.
Incredible customer support. I called once and Chris immediately answered. He was knowledgable and provided great advice. Simon also helped us. Cannot recommend highly enough for anyone in Canberra.
Gazza777 profile picture
Gazza777
3 months ago
Faults are rare and usually self-correcting. Staff are helpful, courteous and competent; above all they speak a comprehensible English, not the gibberish you get from people like iinet whose call centres are in Sth Africa and who speak something they think is English but ain't. Nor is one forced to wait lengthy periods to get a call answered. You are not cheap, but like they say you pay peanuts you get monkeys. I wd have given you five stars except that on principle I believe nobody's perfect
Wei Sam profile picture
Wei Sam
3 months ago
Moving to Infinite Networks wasn't all smooth. However, Sabina has been very helpful and extremely patient to help with the transition and get everything sorted eventually.
Xan Millar profile picture
Xan Millar
4 months ago
Huge thanks to Luke at Infinite Networks for his outstanding customer service and support. Dealing with line issues can be incredibly frustrating, but Luke went above and beyond to advocate for me, trying to get techs out to site and constantly keeping me in the loop. He provided continuous support over the phone and email, always making sure I had guidance throughout the whole process.
Desi profile picture
Desi
4 months ago
Went with Infinite to ensure we had local support etc….., great experience from tge first phone call to set up. Chris was a great help navigating a challenging set up because the premises was new and never been connected as well as having a conflicting address…… Thankyou.
Daniel Rea profile picture
Daniel Rea
4 months ago
Thank you Sabina N
Dakota Tasker profile picture
Dakota Tasker
4 months ago
Really great, easy and direct support, which is hard to come by these days. Our contact, Luke Beard, has always been super helpful and responsive for everything. Speed on offer is well above what I've come to expect from Australia.

INFINITE SMARTLIFE PACKAGES

Find your plan

Every plan includes the Gigaspire Wi-Fi 6 system, ProtectIQ security, the Infinite eXperience app, and VIP Canberra-based support — no extras.

SmartLife

Simple & Secure

  • Infinite eXperience App

  • ProtectIQ cyber security

  • Device health monitoring

  • Non-tech VIP support

  • 25/10 - 50/20Mbps

From

$ 79 .95

/ month

Best Value

SmartLife

Connected Home

  • Infinite eXperience App

  • ProtectIQ + ExperienceIQ

  • Parental controls & scheduling

  • Dynamic public IPv4

  • 100/20 - 750/50Mbps

From

$ 89 .95

/ month

SmartLife

Home Office Pro

  • Priority work traffic

  • Malware & intrusion protection

  • Teams & Zoom optimisation

  • VIP business-class support

  • 500/50 - 500/100Mbps

From

$ 89 .95

/ month

SmartLife

Ultimate Experience

Male sitting at his desk in a dark room playing computer games
  • MyPrioritiesIQ (gaming/8K)

  • Advanced network protection

  • Static IPv4 included

  • Proactive VIP monitoring

  • Multi-gig ready

  • Up to 1000/100 - 2000/200Mbps

From

$ 99 .95

/ month

FEATURE COMPARISON

SmartLife vs eero vs DIY Routers

The full breakdown — what’s included, what costs extra, and what’s simply not available.

Infinite SmartLife From $79.95/mo — everything included eero Pro 6E AU$250+/node + ISP plan + eero Plus sub DIY Router + nbn Router AU$150–$400 + nbn plan
Hardware
Wi-Fi standard Wi-Fi 6 — Gigaspire u4.2 Wi-Fi 6E (tri-band + 6 GHz) Varies — Wi-Fi 5 or 6
Hardware provided ✓Included in your plan ✕Must purchase separately ✕Must purchase separately
Dual 2.5G ethernet ports ✓ ~1× 2.5G + 1× 1G ✕Usually 1G only
Whole-home mesh coverage ✓Add nodes anytime ✓Purchase extra nodes ~Requires extra hardware
Automatic firmware updates ✓ ✓ ~Manual on most routers
Security
Network threat protection ✓ProtectIQ — always included ~Requires paid eero Plus ✕Third-party software needed
Malware & phishing blocking ✓All devices, no extra app ~eero Plus add-on cost ✕
Smart device protection (TVs, cameras) ✓ ~Limited without Plus ✕
Ad blocking ✓ ~eero Plus add-on ✕
Data never used for advertising ✓Explicitly guaranteed ~Amazon ecosystem ~Depends on ISP
Family & Parental Controls
Content filtering ✓ExperienceIQ — included ~Requires eero Plus ✕
Screen-time scheduling & pause ✓ ~eero Plus add-on ✕
Per-device usage monitoring ✓ ✓ ✕
App-based device prioritisation ✓MyPrioritiesIQ ~Basic only ✕
Support & Management
Proactive network monitoring ✓ISP sees your live network health ✕ ✕
Local Australian support ✓Canberra team, no hold music ✕Australian-based 45min wait times ~ISP only — not Wi-Fi support
Remote diagnostics & fault-finding ✓ ✕ ✕
Setup assistance included ✓ ~App-guided self-setup only ✕
Native IPv6 dual-stack ✓ ~Depends on ISP ~Depends on ISP
Total Cost of Ownership
Hardware upfront cost $0 — included in plan AU$250+ per node AU$150–$400+ router
Security & parental controls Included +AU$15+/mo (eero Plus) Not available
All-inclusive monthly price From $79.95/mo — no extras nbn plan + hardware + Plus sub nbn plan only
No hidden fees or subscriptions ✓ ✕ ✓

WHY SMARTLIFE

More than just a router

eero gives you hardware. Infinite SmartLife gives you a complete, managed home network — with real Canberra people behind it.

60

Security for
every device

ProtectIQ protects your
smart TVs, cameras, and devices that can't run their own antivirus. Always on, always included.

60

Control from
your phone

Pause devices, set screen
time schedules, prioritise gaming or video calls, and monitor your whole network — all from the Infinite eXperience app.

60

Local Canberra
support

No bots, no hold queues.
Someone in Canberra who can see your live diagnostics and fix issues remotely and fast.

60

No surprise
costs

We ensure your business
network and wireless is secure & stable backed by local team on the ground.

60

Proactive
monitoring

Our team can see your
Wi-Fi signal quality and device health in real time, often identifying faults before you even notice them.

60

Your data
stays yours

Unlike Amazon's eero,
Infinite does not track your browsing or share your data for advertising. What happens on your network is private.

Frequently asked questions

What is Infinite SmartLife?

SmartLife is Infinite's managed home internet package. Every plan includes the Gigaspire Wi-Fi 6 system, ProtectIQ security, the Infinite eXperience app and VIP support from our Canberra team.

How much does SmartLife cost?

Simple & Secure starts from $79.95 a month for 25/10 to 50/20 Mbps. Connected Home (100/20 to 750/50 Mbps) and Home Office Pro (500/50 to 500/100 Mbps) are $89.95 a month. Ultimate Experience (1000/100 to 2000/200 Mbps) is from $99.95 a month. All prices include GST.

Is the Wi-Fi hardware included?

Yes. The Gigaspire Wi-Fi 6 system is included in your plan, so there is no upfront hardware cost.

Can I extend Wi-Fi coverage around my home?

Yes. The Gigaspire system supports mesh, so you can add another unit to extend Wi-Fi to more of your home.

Last reviewed

Ready for a smarter home network?

Join thousands of Canberra households on a fully managed,

secure internet experience with real local support.

Not sure and want to know more

Start Your Journey to a Seamless, Connected Life

We understand that choosing the right internet experience for your home is an important decision and it is completely fine if you are not ready to sign up today. You may have more questions about how the Infinite SmartLife platform works or you might want to discuss your home’s specific Wi-Fi needs.

Please leave your contact details in the form below. One of our friendly team members, based right here in Canberra, will get in touch with you. We are happy to provide personalised advice and answer all your questions to help you find the perfect solution, with no pressure or obligation.

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