Perfect for 5-8 users
Local Canberra ISP
Our goal is to provide the best Internet to you in Canberra and be a provider of choice. We know Canberra & Internet so you are supported locally.
Vision Personal Broadband
Go beyond for Personal broadband
G.Fast & VDSL2
G.Fast & VDSL2
Ultra Broadband
in Canberra
For over 21 years, we’ve been dedicated to bringing the best internet experience across Canberra. Our commitment goes beyond just providing a connection — we aim to enhance your online experience with fast, reliable internet that keeps you connected, entertained, and supported every step of the way.
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100% Australian owned
Responsive and local Australian support so you will never speak to an overseas call centre
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Fastest FTTN speeds
Using G.fast you get access to the fastest speeds available over Fibre to the Node (FTTN) where you couldn't before providing an alternative to nbn.
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No lock-in contracts
Flexible options to allow your business to grow by changing plans when required
Been with Infinite for a while, great connection and had no issues. Contacted them via email to change my plan for a higher bandwidth with some technical stuff that needed to be done, spoke to Chris and the process could not have been easier. Chris responded quickly and gave me all the details I needed, and when he made the changes they were fast and with minimal internet disruption. He even stayed attentive while we were waiting for Vision to complete their side of the changes so I could test and confirm it was all as it needed to be! Very good customer service yet again from Infinite! Still a very happy customer!
Really happy with the service. The support staff are helpful, patient and responsive. The customer portal on their website is better than other ISPs. It is those little things you didn’t realise you were missing until you have them that really make a difference.
Thank-you for helping make an emergency move from my other ISP who cut off my internet to all three business sites without notice, without explanation, last time it took TPG 2 months to sort out one, you guys took about 2hrs -ish to transfer to. Big THANKYOU ..
Now Serving Games Fyshwick. Chris, Luke your legends!
Now Serving Games Fyshwick. Chris, Luke your legends!
Simon was a great help. I had a unique ask and instead of just saying no (like most providers would because it didnt meet a standard “product”) he came up with a solution that met my requirements and saved me $. Would recommend
Infinite is a local Canberra-based internet service provider that offers phenomenal customer service. We switched from IINET due to frequent dropouts, and Simon from Infinite was instrumental in resolving our issues. We are extremely happy with the service.
It makes a huge difference to call your ISP and not have to deal with long wait times. Additionally, they follow up to ensure everything is resolved after a technician’s visit. The physical service speed is unmatched, and we appreciate supporting local Canberra businesses, making it a win-win solution for us.
It makes a huge difference to call your ISP and not have to deal with long wait times. Additionally, they follow up to ensure everything is resolved after a technician’s visit. The physical service speed is unmatched, and we appreciate supporting local Canberra businesses, making it a win-win solution for us.
Chris from Infinite Networks is quick to respond, helpful, professional and friendly.
Been a customer of Infinite for several years. They were very helpful recently when we were moving offices and needed to reconnect. Always responsive to any internet service issues
I have found that Infinite Network is the best internet provider I have ever encountered. I have tried various providers in the past, but their customer service often fell short.
Luke assisted me in setting up both my internet and telephone line from start to finish. He was consistently helpful, promptly returning my calls and responding to my emails.
I highly recommend Infinite Network if you’re looking for a local internet service provider.
Luke assisted me in setting up both my internet and telephone line from start to finish. He was consistently helpful, promptly returning my calls and responding to my emails.
I highly recommend Infinite Network if you’re looking for a local internet service provider.
I was trying to host a Minecraft server, discovered Vision/g.fast is behind CGNAT.
Called, talked to Luke. He had me on a static IP in 5 minutes.
Called, talked to Luke. He had me on a static IP in 5 minutes.
Vision Network Plans
Please enter your address to see if we can provision Vision Network at your premises
Get $20 off/month for the first
12 months if your home
has never been connected
to the Vision Network
Qualify your address below, offer available until 30th September 2025.
Ultra Broadband benefits
Plan features
Expert local support
Our local team is here to support you with friendly service whenever you need it. We’re proud to be part of the Canberra community, ensuring you always have someone nearby to help with any internet needs.
No lock in contracts
Flexibility to change between speeds as you need to scale your connection up and down as required. Moving from VDSL2 to G.fast requires an appointment you can downgrade from G.fast to VDSL2 at any time.
Higher upload speeds up to 100Mbit
When you’re working from home uploading documents for work happen lightening fast with upload speeds double of traditional home based broadband. With the extra head room for uploading information video conferencing and gaming the experience is just faster.
Unlimited transfer limits
No transfer limits or bandwidth shaping meaning a simple fixed cost per month and no surprises to ensure your connection is work at its maximum. While this isn’t something new it provides the confidence there is no extra costs each month.
What is G.fast?
G.fast is an innovation in broadband technology, utilising existing copper lines and nodes closer to your premises to achieve speeds as fast as traditional FTTP (Fibre To The Premises). This enables speeds up to 10 times faster than current available speeds on FTTN (Fibre To The Node).
Frequently asked questions (FAQ)
Not at this time. We are working with Vision Network to estimate speeds, but cable length, quality and interference significantly affects final sync speeds.
Sync speeds vary by premises due to cable length, cable quality, and interference. If you cannot achieve speeds faster than 250/50Mbps, you will be offered a VDSL2 100/40Mbps service instead. If you opt for a up to 1000/100Mbps service but do not receive the desired speeds, you can choose one of our 250/50Mbps services.
On average, where the connection is available and the order is accepted, installation takes between 2-4 working days.
A representative from Vision Network will attend your installation, connect the provided G.fast Zyxel GM4100 modem, and test the service to the socket for VDSL2 connections.
For all G.fast plans, a Zyxel GM4100 modem is provided upon installation. Only a router is required to share the connection with other devices on your premises.
Any VDSL2 modem or modem/router that supports the 17a Profile is suitable.
We are a Canberra-based ISP delivering broadband tails in Canberra. We have Points of Presence at TransACT House, NextDC C1 in Canberra, and Equinix SY4 in Sydney.
Our customers typically experience 2-6ms pings to the first hop (Infinite Core Network located at TransACT House).
This plan uses Carrier Grade Network Address Translation (CGNAT) and does not include a Static IPv4 address but we do have business plans that deliver this feature. At this stage we do not offer CG-NAT opt out.
Our plans
vdsl
50/20Mbit
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Unlimited transfers
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Static IPv4 Address
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Native IPv6 support
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Expert Local Support
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Typical Speeds of 49/18Mbit (9am - 5pm)
$ 49.95 /m for first 6 months
then $79.95/month
vdsl
100/40Mbit
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Perfect for 8-20 users
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Unlimited transfers
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Static IPv4 Address
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Native IPv6 support
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Expert Local Support
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Typical Speeds of 98/48Mbit (9am - 5pm)
$ 69.95 /m for first 6 months
then $99.95/month
g.fast
Up to 1000/100Mbit
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Perfect for 50-100 users
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Unlimited monthly transfers
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Static IPv4 Address
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Native IPv6 support
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Expert Local Support
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Typical Speeds of 780/95Mbit (9am - 5pm)
$ 109.95 /m for first 6 months
then $139.95/month
Get in contact with us
Have a question?
Our business is about people, so we talk like humans, not machines. But we also take our work seriously and treat our customers with respect.
Our customers are never a number — we’re not rigid or process bound. We’re dedicated to finding solutions that solve the specific problems faced by our customers.
If you have any questions contact us using the form here or call to speak to friendly team on 1300 790 337.
VISION BROADBAND
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