What Canberra homes and businesses say about Infinite on Google. Each review is shown as its author wrote it and grouped by what it covers.
As at 21 October 2026, Infinite Networks holds a 4.9 star average across 308 Google reviews from Canberra homes and businesses. The 76 written reviews below are reproduced exactly as their authors posted them on Google, grouped by what they cover.
nbn
Reviews from customers on nbn services.
Lachlan W.
Chris was excellent in resolving infrastructure issues with NBN within a couple of days which I think is some kind of a record. Highly recommend.
Ben S.
My internet speed has gone from 90Mbps on NBN to 420Mbps so I'm pretty happy. The couple of teething problems I've had have been dealt with very politely, efficiently and effectively by Simon Dimes. I'm very happy I made the change.
Ian L.
We've been utilising the services of Infinite Networks for more than 13 years, and once again, during the purchase of a new residential service that will in part be used for business, the team has proven their worth far beyond expectations.
From arranging my NBN service within just two days, to then spending almost a month working through fault‑finding, testing, and persistent follow‑up, their commitment has been nothing short of remarkable. What really stood out was the way Sabina, Luke, and Chris seamlessly supported one another. Each could step in, take over the next stage of testing, and carry the process forward without missing a beat.
When you're a business customer relying on your home internet connection to keep operations running, things can become stressful very quickly. Yet not once did it feel that way. The team used their initiative at every turn, explored every possible scenario, and kept communication clear and consistent throughout.
I am genuinely proud to be a customer and will remain one for many years to come. It’s been fantastic watching Infinite Networks grow, and I’m confident they’ll continue to do great things.
Highly recommended.
Dean K.
After a few years of putting up with a really lackluster NBN service, I made the decsion to jump over to Infinite. I am really happy with that decision.
They do the basics really well. Great performance, helpful staff and a very prompt response to requests. What more could you ask??Liam O.
Lightning struck and killed our NBN box, thankfully a resourceful and proactive Infinite Networks team member named Sabina went above and beyond to get the NBN onto a replacement by first thing Monday morning. All sorted now and happy to be back online. Thanks Sabina!
Ryan S.
Absolute pleasure to do business with Infinite. Beyond the solid product (g-fast nbn alternative) the customer service was top-tier. This should be a no-brainer for anyone looking for hassle free internet (and I hear mobile services soon perhaps...)
Reviews are from Google and are shown as written, with reviewers identified by first name and initial. Read all reviews on Google
